LORD SHIVA STATUE IN MARBLE DUST, POLY RESIN-15 CM HEIGHT
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Estimated delivery times:
2-4 days (Kerala)
3-6 days (South)
5-6 days (West)
6-10 days (North)
Returns will be accepted only for Defective or Damaged Items
LORD SHIVA STATUE IN MARBLE DUST, POLY RESIN-15 CM HEIGHT
Explore the divine aura with our Lord Shiva Statue! Perfect for Pooja Mandirs, living rooms, or home decor. This intricately handcrafted statue, made of Marble Dust and Polyresin, promises a serene addition to your space. With a weight of 475 gm, it's both detailed and lightweight. Please be aware that actual colors may slightly differ due to photography lighting. Bring home the essence of spirituality and elegance with Arte House's Lord Shiva Statue.
Material:
High-Quality Marble Dust, Polyresin, and Stone
Color:
Multicolor
Dimensions:
Height- 15 cm
Length- 12cm
Width- 7 cm
Weight:
475 gm
Cleaning and Maintenance:
Idols can be washed using plain water to remove dust. If there is too much dust accumulation, you can add 1 or 2 drops of VIM liquid while cleaning.
Do not use any harsh chemicals for cleaning.
Avoid direct sunlight. Too much sunlight may cause fading of colors.
1) WHAT IS YOUR MINIMUM AND MAXIMUM DELIVERY TIMELINE?
All orders before 12:30 PM would be dispatched on the same day unless any unforeseen event occurs. The following are the expected delivery timelines for each region.
Region
Expected Delivery Time
Kochi, Trivandram
One-Day Delivery in Selected pin codes; Else 3-4 days
Bangalore
2-4 days
Chennai, Mumbai, Hyderabad
4-5 days
Kerala
2-4 days
Tamilnadu, Andhrapradesh, Telangana, Goa
5-6 days
Maharashtra, Gujarat, Rajasthan
5-7 days
Rest of India
6-8 days
The above shipping time is applicable only if you choose Bluedart, Maruthy or Speed and Safe for shipping. If you opt for Delhivery Couriers, delay in delivery is expected.
2) WHICH COURIERS DO YOU USE?
Delhivery, Indian Post Office, Bluedart, Maruthy, Speed and Safe
3) WHAT'S YOUR RETURNS/ REFUND POLICY?
Your purchase is eligible for return or exchange only if:
1) An incorrect product was delivered to you, i.e. the product does not match the images shared via WhatsApp or a wrong product is provided.
2) You receive the item in a completely damaged state.
We take utmost care to avoid a situation that may lead to a return. We will send you the actual photos of the product through Whatsapp(If the WhatsApp number is shared) before packing. You will be receiving the exact same product as shown to you on Whatsapp.
Return Window: 14 days from Delivery Date
All the Dimensions are accurately shown on the website. Please ensure that you measure the space where the idol is to be kept before ordering.
Therefore there won’t be any need for you to return the product. The only exception is when you receive the idol in a completely damaged state. That is the only case when we accept returns.
We accept exchanges, but the customer has to bear the shipping charges.
4) WHAT HAPPENS IF MY ITEM ARRIVES DAMAGED OR INCOMPLETE?
Your satisfaction is our utmost priority. If you have received a damaged or incorrect item, or if part of your order is missing; please notify us IMMEDIATELY. In case the packing is damaged, instantly take a photo before unpacking. In most cases, the product inside would be safe. But, if the item is damaged, take photos for proof and immediately notify us. You may do so by:
1) Call us on 8592820965 or 9496600795 and discuss the product's condition.
2) Whatsapp us the pictures on 8592820965
Once we are convinced of the damage that occurred, we will be happy to replace any damaged product(s) depending on the availability of the ordered item(s). If a replacement is unavailable, we will provide you with a full refund within 10 working days. But don’t worry, such cases rarely occur as we give special attention to packing.
Any products that might be missing from your order will be shipped as soon as possible. Remember that we might be shipping your order via multiple packages. Please do check with us to ensure that the product(s) you believe to be missing from your order is not being shipped to you via another package.
5) CAN I CANCEL THE ORDER?
Once the Courier Team has picked up the order, the order cannot be canceled. If the order has not been picked up we will give you a complete refund.
6) AN ITEM ON MY WISHLIST IS NOW OUT OF STOCK. HELP!
Don’t worry. You can drop a mail to theartehouse@gmail.com. Else you can WhatsApp us at @8592820965 so that you can directly chat with us and get a clear picture of the product. We’ll get in touch with you as soon as it’s back in stock and take care that you receive it first!
7) HOW DO I TRACK MY ORDERS?
Once your order is confirmed and dispatched, we shall send you the tracking code via Whatsapp or email. You’ll get regular updates and notifications of your order status through email if the item is dispatched via Courier.
I SHIPPED MY ORDER TO THE WRONG ADDRESS. CAN YOU RESHIP MY ORDER?
We can accommodate an address change request only in cases where we are informed of address change prior to the dispatch of the product(s) from our warehouse. Please make the request to us by:
Call us: 9496600795
Whatsapp us: 8592820965
Email us at admin@artehouse.in
8) WHICH MODES OF PAYMENT ARE ACCEPTED BY THE ARTE HOUSE?
Our transaction gateway is secured by Instamojo and Razorpay. They provide the following features:
1) UPI
2) DEBIT AND CREDIT CARDS FROM ALL CARD ASSOCIATIONS.
3) NETBANKING (50+ OPTIONS)
4) WALLETS
In case you prefer a bank transfer/google pay, you can WhatsApp us@8592820965 so that we can send you the details.
9) IS IT SAFE TO SHARE MY CARD DETAILS WITH THE ARTE HOUSE?
Your safety is our primary goal. Therefore we make use of Razorpay as a transaction Gateway. All your transactions are secured with 128-bit SSL encryption and two-factor authentication. 100+ risk rules are applied for each payment. So there is no need for any worry.
